Close Brothers - Be Brilliant

Close Brothers already have an excellent reputation in the industry and regularly win awards. Now they want to raise the bar again in response to online competition and the shifting landscape of finance.

The new strategy is to become closer to their clients and to be an active part of driving entrepreneurs forward.

• Workshop design and implementation.
• Combination of traditional and digital media to engage employees and drive performance.
• Digital tools to help employees help their clients.
• Training module design.
• Campaign to be rolled out to clients.
• Development of KPIs to measure performance.